> ## Documentation Index
> Fetch the complete documentation index at: https://docs.auxia.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Appendix A: Glossary

This comprehensive glossary defines all key terms used in Auxia Console.

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## A

### Active (Status)

A status indicating that a treatment or journey is live and delivering to users. Only active treatments within active journeys can reach users.

### Admin

A user role with full Console access, including user management, configuration, and all operational features.

### Agent and AI Insights

The AI-powered assistant in Auxia Console (Analyst Agent) that answers questions about your data in natural language.

### Analyst Agent

The AI engine powering Agent and AI Insights. It interprets questions, queries data, and provides analysis.

### Analytics

Dashboards and reports showing performance metrics for goals, journeys, and treatments.

### Attribution

The process of determining which treatments get credit for conversions. Attribution models vary (first-touch, last-touch, multi-touch).

### Attribution Window

The time period during which a conversion can be attributed to a treatment exposure.

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## B

### Burst Journey

A time-limited journey with specific start and end dates. Used for promotions and seasonal marketing. Automatically ends at the configured end date.

### Bulk Upload

A feature that lets you create multiple treatments at once by uploading a CSV file with treatment data.

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## C

### Click

A user interaction with a treatment, typically pressing a CTA button or engaging with treatment content.

### Click-Through Rate (CTR)

The percentage of users who clicked on a treatment after seeing it.
**Formula:** Clicks / Impressions × 100%

### Auxia Console

The current version of the Auxia administrative web interface for managing treatments, journeys, and analytics.

### Content Field

A configurable field in a treatment (e.g., title, body, image, CTA) that defines what users see.

### Control Group

A subset of eligible users who don't receive treatments, used to measure the true impact (uplift) of treatments.

### Conversion

When a user completes a desired action (goal), such as making a purchase, signing up, or engaging with a feature.

### Conversion Rate

The percentage of users who completed the goal action.
**Formula:** Conversions / Total Users × 100%

### Evergreen Journey

An always-on journey without an end date. Runs continuously until manually paused. Used for ongoing engagement.

### CTA (Call-to-Action)

The button or link in a treatment that prompts users to take action (e.g., "Shop Now", "Learn More", "Get Started").

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## D

### Dashboard

A visual display of key performance indicators (KPIs) and metrics. The Home Dashboard provides an overview of all marketing performance.

### Data Field

A variable containing user or contextual information used for personalization (e.g., `${first_name}`) and targeting (guardrails).

### Data Pipeline

An automated process that brings user data from external systems into Auxia.

### Destination

A delivery channel configuration (e.g., Braze for multi-channel delivery, Salesforce Marketing Cloud for email) that determines how treatments reach users.

### Draft (Status)

A status indicating a treatment or journey has been created but not yet activated. Draft items cannot deliver to users.

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## E

### Editor

A user role that can create and edit treatments and journeys but typically cannot manage users or system configuration.

### Guardrail

A condition that determines which users qualify to see a treatment (e.g., "users who visited in the last 7 days", "premium subscribers only").

### Engagement

User interactions with treatments, including impressions, clicks, and dismissals.

### Export

The ability to download analytics data for external analysis.

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## F

### First Touch Attribution

An attribution model that gives credit to the first treatment a user saw before converting.

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## G

### Goal

A measurable business outcome you want to achieve through personalized customer experiences. Goals are the foundation of Auxia Console - everything (journeys, treatments, analytics) connects back to goals. Goals are linked to Value Events which track success metrics. Also called **Objective** in some contexts.

**Examples:**

* Increase purchases
* Boost app engagement
* Reduce churn
* Drive sign-ups

**See also:** Value Event, Goal Analytics

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## H

### Home Dashboard

The main landing page in Auxia Console showing overall performance metrics, journey summaries, and treatment statistics.

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## I

### Impression

A single instance of a treatment being shown to a user. One user can have multiple impressions.

### Integration

A connection to an external service (e.g., Braze, Salesforce Marketing Cloud, Segment) for data exchange or treatment delivery.

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## J

### Journey

A coordinated set of treatments working toward a common goal. Types include Evergreen (always-on) and Burst (time-limited).

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## K

### KPI (Key Performance Indicator)

A measurable value indicating performance toward a goal. Common KPIs include conversion rate, CTR, and uplift.

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## L

### Last Login

The most recent time a user accessed Console.

### Last Touch Attribution

An attribution model that gives credit to the last treatment a user saw before converting.

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## M

### Modal

A treatment type that displays as an overlay popup requiring user action to dismiss.

### Multi-Touch Attribution

An attribution model that distributes credit across multiple treatments a user saw before converting.

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## N

### Notification

See: **Push Notification**

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## O

### Goal Analytics

Analytics dashboard showing performance toward your business goals, including conversion rates and uplift.

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## P

### Paused (Status)

A status indicating a treatment or journey is temporarily stopped but can be reactivated. Paused items do not deliver to users.

### Permission

A specific capability that can be granted to users (e.g., TREATMENT\_VIEW, PROGRAM\_EDIT). Permissions are grouped into roles.

### Personalization

Customizing treatment content for individual users using data fields (e.g., "Hello `${first_name}`" becomes "Hello Sarah").

### Portfolio

A list view of items (treatments or journeys) with filtering, sorting, and management capabilities.

### Journey (Marketing)

A coordinated set of treatments working toward a common goal. Types include Evergreen (ongoing) and Burst (time-limited).

### Journey Analytics

Analytics dashboard showing performance of individual journeys and their treatments.

### Push Notification

A treatment type delivered directly to users' devices, appearing in the notification tray even when the app is closed.

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## Q

### QA (Quality Assurance)

The process of testing treatments before they go live to ensure quality and accuracy.

### QA User

A test user account used to preview and test treatments on real devices before activation.

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## R

### Reach

The number of unique users who saw a treatment (as opposed to impressions, which counts multiple views per user).

### Role

A collection of permissions that defines what a user can do in Console. Common roles include Viewer, Editor, Analyst, and Admin.

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## S

### Scheduled (Status)

A status for Burst journeys that have a future start date. The journey will automatically become active at the scheduled time.

### Session

A period of user activity in Console, ending after logout or inactivity timeout.

### Sparks

AI-powered recommendations that suggest improvements to treatments during creation, such as better headlines or CTAs.

### Statistical Significance

A measure of confidence that observed results (like uplift) are real and not due to chance. Generally need 95%+ confidence.

### Surface

A location in your application where treatments can appear (e.g., home screen, product page, checkout).

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## T

### Target Action

The desired user action you want to encourage with a treatment (e.g., make purchase, complete signup).

### Treatment

A personalized message or experience delivered to users. Types include push notifications, in-app messages, emails, banners, and modals.

### Treatment Rate

The conversion rate for users who received treatments (as opposed to the control group).

### Treatment Type

The format/template for a treatment (e.g., banner, modal, push notification, in-app message). Defines structure and required fields.

### Trend

A pattern in metrics over time, shown in time-series charts. Can be upward, downward, or flat.

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## U

### Uplift

The incremental improvement in conversion rate for users who saw treatments compared to the control group.
**Formula:** (Treatment Rate - Control Rate) / Control Rate × 100%

### User

A person with access to Console, assigned a role that determines their permissions.

### User Attribute

A piece of information about a user (e.g., name, email, subscription tier, location) stored as a data field.

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## V

### Value Event

A specific user action that indicates progress toward a goal. Value Events are the success metrics that define when a goal is achieved. They can track both occurrences (e.g., purchase happened) and monetary value (e.g., purchase amount \$49.99).

**Common types:**

* **Transaction events:** purchase\_complete, checkout\_success, subscription\_started
* **Engagement events:** session\_start, feature\_used, content\_viewed
* **Conversion events:** registration\_complete, profile\_completed, trial\_started

Value Events are configured in **Configuration > Company > Value Events** and linked to Goals.

**See also:** Goal, Attribution

### Viewer

A user role with read-only access to Console. Can view treatments, journeys, and analytics but cannot make changes.

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## W

### Widget

A component on a dashboard displaying specific metrics or information.

### Wipeout

A data deletion feature for compliance purposes (e.g., GDPR requests to remove user data).

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## X-Z

*No entries*

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## Acronyms Reference

| Acronym | Full Form |
| - | - |
| CTA | Call-to-Action |
| CTR | Click-Through Rate |
| GDPR | General Data Protection Regulation |
| IAM | Identity and Access Management |
| KPI | Key Performance Indicator |
| ML | Machine Learning |
| PII | Personally Identifiable Information |
| QA | Quality Assurance |
| SDK | Software Development Kit |

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*Return to [Introduction](/guides/comprehensive/introduction)*
