Setup guide
Get connected with the Auxia team
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Features
How it works
- Auxia hosts the server. Auxia runs managed SFTP servers per region, so your data stays in your region. Each server has a fixed public IP address.
- One user per sender. Each system that sends files gets its own SFTP user, scoped to its own folders. A sender can’t see or reach any other folder.
- SSH key authentication only. You generate the key pair and send Auxia only the public key — the private key never leaves your systems.
- Files can’t be overwritten or deleted once uploaded, so every upload needs a unique file name.
- Partial uploads are never read. A file becomes visible only when its upload completes, so you don’t need a
.donemarker file. - Ingestion runs on an agreed schedule. Files are mapped into Auxia’s unified tables like any other source.
File requirements
- Unique file names. Include the date in each file name — and the time, if you send more than one file a day. For example:
orders_20261002_060000.csv. - Dates in the folder or the file name. Either a dated folder per delivery (
orders/2026-10-02/) or a date in the file name works. Agree which one with the Auxia team. - One feed per folder. Keep each kind of file in its own folder, the same way as for cloud storage sources.
- Plain files. Send uncompressed files where you can. Zip archives aren’t supported.
Limitations
- SFTP connections are set up with the Auxia team, not in the self-serve wizard.
- Auxia hosts the server — Auxia doesn’t connect out to a server you run.
- Uploaded files can’t be replaced. To correct data, upload a new file with a new name.
- See Source data requirements for requirements shared by all connectors.