Auxia Console User Guide
Welcome to the Auxia Console User Guide. This documentation outlines how to effectively use the Auxia Console to orchestrate personalized customer experiences.
Choose Your Guide
Quick Start Guide
For new users who want to get productive fast
Get up and running with Auxia Console in about 30 minutes. Covers the essentials:
- Creating your first treatment
- Setting up a journey
- Understanding analytics
- Using Agent and AI Insights
Comprehensive Manual
For users who want deep understanding of all features
Complete documentation covering every feature in detail:
- All screens and workflows
- Configuration options
- Admin & permissions
- Troubleshooting & FAQ
Start the Comprehensive Manual
Key Concepts
| Term | Definition |
|---|---|
| Treatment | A specific content variation of a message delivered to an end user, regardless of the channel (in-product, email, push notifications, etc), or format (pop-ups, content cards, etc) |
| Journey | A coordinated set of treatments working toward a goal |
| Goal | A measurable outcome you're trying to achieve |
Need Help?
- In-Console: Look for info icons for contextual tips
- Agent and AI Insights: Ask the Analyst Agent questions about your data
- Support: Contact your Auxia representative