Introduction to Auxia Console

Welcome to Auxia Console - your command center for orchestrating personalized customer experiences at scale.

What is Auxia?

Auxia is an agentic marketing platform that helps you deliver the right message to the right customer at the right time. Instead of sending the same message to everyone, Auxia uses AI to personalize each interaction based on:

Who the customer is (demographics, preferences)
What they’ve done (browsing history, purchases)
What they’re likely to do next (predicted behavior)

The result? Higher engagement, better conversions, and happier customers.

What is Auxia Console?

Auxia Console is the web interface where you:

Create personalized treatments (messages, offers, recommendations)
Organize them into journeys (coordinated marketing efforts)
Analyze their performance with real-time analytics
Optimize using AI-powered insights

Auxia Console at a Glance

Section	What You’ll Do There
Home	View your dashboard with KPIs, journey performance, and treatment metrics
Treatments & Journeys	Create, edit, and manage your marketing content and journeys
Analytics	Deep-dive into goal and journey performance
Agent and AI Insights	Ask questions and get AI-powered recommendations
Configuration	Set up data fields, integrations, and delivery channels
Admin	Manage users, roles, and permissions

Core Workflow

Here’s the typical workflow for using Auxia Console:

1. DEFINE YOUR GOAL
   └── What do you want to achieve? (e.g., increase purchases, boost engagement)

2. CREATE A JOURNEY
   └── Set up a journey to organize your treatments

3. CREATE TREATMENTS
   └── Design the messages/experiences you'll show to customers

4. LAUNCH & MONITOR
   └── Activate your journey and watch the results

5. ANALYZE & OPTIMIZE
   └── Use analytics and Agent and AI Insights to improve performance

Key Concepts You’ll Need

Before diving in, familiarize yourself with these terms:

Treatment

A treatment is a single piece of marketing content delivered to a user. Examples:

A push notification reminding someone about items in their cart
An in-app banner promoting a sale
An email with personalized product recommendations

Journey

A journey is a coordinated set of treatments working toward a common goal. Journeys can be:

Evergreen Journeys: Always-on, run continuously
Burst Journeys: Time-limited with start/end dates

Goal

A goal is the measurable outcome you’re trying to achieve:

Increase app opens
Drive purchases
Boost user engagement
Reduce churn

System Requirements

Auxia Console works in modern web browsers:

Google Chrome (recommended)
Mozilla Firefox
Microsoft Edge
Safari

For the best experience, use a screen width of at least 1280 pixels.

Getting Access

To access Auxia Console:

Your organization admin must grant you access
Navigate to your Auxia Console URL
Log in with your credentials
You’ll land on the Home dashboard

If you don’t have access, contact your Auxia representative or internal admin.

Next Steps

Ready to get started? Continue to:

First-Time Setup Checklist - Ensure you’re ready to go
Creating Your First Journey - Set up your first journey
Creating Your First Treatment - Build your first treatment within the journey

Tip: Throughout this guide, look for these callout boxes:

Note: Important information to be aware of

Tip: Helpful suggestions to improve your workflow

Warning: Actions that require caution

Auxia Docs

Introduction to Auxia Console

What is Auxia?

What is Auxia Console?

Auxia Console at a Glance

Main Navigation

Core Workflow

Key Concepts You’ll Need

Treatment

Journey

Goal

System Requirements

Getting Access

Next Steps

​What is Auxia?

​What is Auxia Console?

​Auxia Console at a Glance

​Main Navigation

​Core Workflow

​Key Concepts You’ll Need

​Treatment

​Journey

​Goal

​System Requirements

​Getting Access

​Next Steps

What is Auxia?

What is Auxia Console?

Auxia Console at a Glance

Main Navigation

Core Workflow

Key Concepts You’ll Need

Treatment

Journey

Goal

System Requirements

Getting Access

Next Steps