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Welcome to the comprehensive user guide for Auxia Console. This manual provides detailed documentation of every feature, workflow, and configuration option available in the Console.

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About This Guide

This comprehensive manual is designed for:
  • Marketers who want deep understanding of all Console features
  • Power users who need reference documentation
  • New team members learning the full system
  • Admins configuring Console for their organization
Estimated reading time: 2-3 hours (full read) or use as reference

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1.1 About Auxia

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What is Auxia?

Auxia is an agentic marketing platform that enables personalized customer experiences at scale. Using AI and machine learning, Auxia helps businesses deliver:
  • The right message - Content tailored to each user
  • To the right person - Based on user attributes and behavior
  • At the right time - When users are most receptive
  • In the right place - On the optimal channel and surface

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Key Capabilities

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How Auxia Works

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1.2 Auxia Console Overview

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What is Auxia Console?

Auxia Console is the web-based administration interface for the Auxia platform. It’s where marketers and admins:
  • Create and manage treatments (personalized content)
  • Organize treatments into journeys
  • Analyze performance and measure business impact
  • Configure delivery channels and targeting rules
  • Manage users and permissions

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1.3 System Requirements

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Browser Support

Auxia Console is optimized for modern web browsers:

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Screen Resolution

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Network Requirements

  • Stable internet connection
  • HTTPS access to Console URL
  • No specific bandwidth requirements (standard web application)

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Accessibility

Auxia Console supports:
  • Keyboard navigation
  • Screen reader compatibility
  • Configurable color themes

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1.4 Core Concepts

For an explanation of all Auxia concepts — Treatments, Journeys, Goals, Surfaces, Treatment Types, Data Fields, Destinations, and more — see the Product Concepts section.

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1.5 User Roles & Permissions

Auxia Console uses role-based access control. Common roles include:

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Standard Roles

Note: Your available features depend on your assigned permissions. Contact your admin for access changes.

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1.6 Navigation Overview

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Top Navigation

The sidebar provides access to all Console sections:

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1.7 Getting Help

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In-Console Help

  • Info Icons: Click for contextual tooltips
  • Agent and AI Insights: Ask questions about your data
  • Onboarding Center: Guided tours and videos (if enabled)

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External Resources

  • Auxia representative Manager: Your primary Auxia contact
  • Support: Contact via your Auxia representative
  • Documentation: docs.auxia.io (technical documentation)

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Next Sections

Continue to the next sections for detailed coverage of each feature area: